At HBNL, our mission is to bridge the digital divide by providing future‑proofed, ultra‑fast fibre broadband to underserved, rural communities across Scotland. We put people at the heart of everything we do, providing a dynamic, supportive environment where customer centricity is championed. That’s why our customers love our product, rating us Excellent on Trustpilot. We’ve undertaken significant growth, but we’ve got big plans to do more. Join us to help shape the future of rural broadband in Scotland
The role at a glance
To provide independent QHSE assurance through planned audits and inspections, while also leading the development and implementation of a structured, consistent training and competence framework for fibre engineers. The role ensures engineers are onboarded, trained, and assessed against a defined pathway that promotes safe working, technical competence, regulatory compliance, and high‑quality right‑first‑time delivery.
Key Responsibilities
QHSE Assurance & Audit (Approx.
* 50%) Plan and deliver a programme of QHSE audits, inspections, and assurance activities aligned to business risk.
* Verify compliance with relevant legislation, standards, company procedures, and client requirements.
* Identify trends, root causes, and systemic issues arising from audits, incidents, and non‑conformances.
* Support operational teams with improvement actions, ensuring findings are closed out proportionately and effectively.
* Use audit intelligence to inform training priorities and competence development
Engineering Training & Competence Management (Approx. 50%)
* Develop and maintain a defined, consistent onboarding and training pathway for fibre engineers.
* Own and maintain the engineering competence framework, including competency matrices and training needs analysis.
* Ensure engineers complete required externally accredited training with approved providers and that this integrates into internal competence pathways.
* Coordinate and deliver internal training activities such as inductions, refresher training, toolbox talks, and site‑based coaching.
* Verify ongoing competence through assessment, observation, and periodic reassessment.
* Promote consistent standards of safe working, quality, and right‑first‑time delivery across engineering teams
Governance, Assurance & Reporting
* Link QHSE audit outcomes, incidents, and quality trends to targeted training interventions.
* Maintain accurate training and competence records to support compliance and assurance requirements.
* Report on engineering training and competence assurance to the Head of SHEQ, relevant operational managers and departmental leads.
* Support operational managers in understanding their role in developing and maintaining engineer competence and standards
Knowledge & Experience
* Understanding of fibre engineering activities, construction risks, and quality standards essential.
* Practical experience of QHSE auditing within construction, utilities, or telecommunications environments desirable.
* Working knowledge of health & safety legislation, safe systems of work, and industry standards.
* Experience of developing or managing training and competence frameworks.
* Experience working in environments of growth and change.
* 10% Discretionary Bonus
* 32 days annual leave (inclusive of Bank Holidays)
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