Job Summary
Responsible for preparing training materials and conducting training sessions for AP teams business approvers and ECC users to ensure effective system usage and process understanding.
Job Description
Prepare comprehensive training materials tailored for Accounts Payable AP teams business approvers and ECC users. Conduct engaging and informative training sessions to enhance user knowledge and proficiency. Customize training content based on the audience's role and technical expertise. Provide hands‑on demonstrations and practical examples during training. Gather feedback to continuously improve training effectiveness.
Roles and Responsibilities
Develop and maintain up‑to‑date training documentation and user guides. Coordinate training schedules with AP teams business approvers and ECC users. Facilitate interactive training workshops and webinars. Assess training outcomes and provide additional support as needed. Collaborate with process owners and IT teams to ensure training content aligns with current business processes and system updates. Support users post‑training by addressing queries and troubleshooting issues related to AP processes and ECC system usage.
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