Join our Electricity Industry Operations team and play a vital role in ensuring customers are billed accurately and on time, every time. As part of a close-knit, collaborative team, you’ll be responsible for managing industry flows and processes in line with KPIs, maintaining accurate billing records, and ensuring customer supply details are up to date in accordance with industry guidelines. This is a great opportunity for someone who thrives in a detail-focused environment and takes pride in delivering high standards of accuracy and service.
In this role, you’ll analyse billing data to identify trends and discrepancies, investigate and resolve issues in partnership with internal teams and external stakeholders, and contribute to continuous process improvements. Strong problem-solving skills, relationship-building abilities, and a proactive approach will be key to success, as you help drive performance, meet SLAs, and support the wider team in achieving shared operational goals within the UK energy industry.
What skills/experience do I need to be successful?
* Work experience in similar position previously with transferable skill
* You should have experience working in an office environment
* Worked with computers and can demonstrate a strong level of computer literacy
* Strong organisational skills
* Acute eye for detail ensuring all work is performed with the highest levels of accuracy and all required forms of due diligence are upheld
What sets us apart?
* Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
* Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters.
* Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face‑to‑face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams's contact details. Please reach out so we can discuss with you further.
Check out all our current open positions
Our privacy policy is here
#J-18808-Ljbffr