Local Authority Specialist Housing Manager (Sheltered Housing), West London
Pay rate to £39.33 per hour
Contract role, Local Government Housing
We are recruiting for an experienced Local Authority Specialist Housing Manager for Sheltered Housing in West London.
To ensure the delivery of an enhanced housing management service which continually
improves the quality of life of and satisfaction with services for older and vulnerable
residents and maximises the opportunity to co-ordinate and work with key partners and
stakeholders.
This is a full time on site role.
Duties include:
1. Ensure through effective day to day management that the team delivers and continually improves a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services.
2. Build an effective team through leadership and personal example so that team members are fully engaged and delivering an excellent service.
3. Ensure there is systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well maintained communal areas and services.
4. Ensure that vacant properties are passed to and received back from repairs and let within required timescales and that there is efficient, prompt and appropriate resettlement of new customers to reduce the loss of revenue and improve satisfaction for new tenants in terms of access to local services, health & safety checks and knowledge of the schemes facilities.
5. Ensure revenue loss is minimised through the team’s effective management of rent arrears and the maximisation of resident’s access to financial assistance by promoting and facilitating a wide range of financial inclusion.
6. Ensure there is effective reporting and monitoring of household repairs for residents less able to do so and that the handy person scheme is effectively utilised to provide a more accessible and tailored service. Does it still exist?
7. Ensure that there is the consistent facilitation and promotion of social activities within the schemes and co-ordination of the use of communal lounges and guest rooms to enhance the quality of life for residents.
8. Develop and ensure adherence to the service level agreement, systems, administration, policies and procedures relating to health, safety and welfare of residents and the management of schemes and services.
9. Implement scheme based and co-ordinated resident involvement so that residents can contribute to the development of strategies, policies and plans and resident satisfaction is continuously improved.
This is a contract role, and you will need to have experience in a similar Local Authority role.
Please get in touch for more information.
This is an agency post and Vitalis can offer you:-
10. A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
11. An easy registration process (all done online)
12. Referral schemes and incentives
13. Ongoing compliance managed for you
14. Prompt and reliable payroll and lots more.