About the Role
We are seeking a skilled and motivated Database Administrator to join a dynamic enterprise IT operations team in Singapore. In this role, you will be the primary custodian of MS-SQL database environments across production and non-production landscapes, ensuring high availability, performance, and reliability in a round-the-clock support model.
Candidates with exposure to SAP HANA are welcome — structured on-the-job training will be provided to deepen SAP HANA competency. This is an excellent opportunity for a DBA professional looking to broaden their enterprise database skillset in a high-impact environment.
Key Responsibilities
Database Operations & Incident Management
* Respond to and resolve database incidents promptly to minimise downtime and restore services within agreed SLAs.
* Monitor database events, handle alerts, and manage outages across MS-SQL production and non-production environments.
* Perform root-cause analysis on recurring database incidents and implement preventive measures to reduce repeat failures.
* Manage database outages end-to-end, including coordination with application and infrastructure teams during recovery.
Service Requests & Change Management
* Process and fulfil service requests for database changes, enhancements, and configuration updates.
* Support the implementation of standard and custom database builds in line with organisational standards.
* Execute database deployments and changes in a controlled, risk-managed manner.
Backup, Recovery & Decommissioning
* Ensure adherence to backup and recovery processes; perform scheduled backups, validate recovery procedures, and conduct periodic DR testing.
* Decommission database systems and servers following established protocols, including data archival, storage cleanup, and compliance sign-off.
Performance & Monitoring
* Proactively monitor database performance, manage alert thresholds, and optimise query and system performance.
* Conduct regular health checks, capacity reviews, and tuning activities to ensure optimal database operation.
* Maintain and manage database security, user access controls, and audit compliance.
SAP HANA (Trainable)
* Develop proficiency in SAP HANA administration through structured on-the-job training and mentoring.
* Progressively take on SAP HANA operational tasks including monitoring, health checks, and backup management as competency grows.
Requirements
Essential
* 2 – 5 years of hands-on experience in database administration with a strong focus on MS-SQL.
* Bachelors Degree or Diploma in Computer Science, Computer Engineering, or a related field.
* Solid understanding of RDBMS concepts, database design, and administration best practices.
* Proven experience with backup, recovery, and decommissioning processes.
* Experience in incident management and database performance optimisation within a 24x7 support environment.
* Demonstrated ability to manage database outages and coordinate effective recovery.
* Familiarity with alert monitoring tools and performance tuning methodologies.
* Strong problem-solving and troubleshooting skills under pressure.
* Good written and verbal communication skills for incident and service request management.
Advantageous
* Exposure to SAP HANA or other enterprise databases (Sybase ASE, MaxDB, Oracle) — training will be provided.
* Experience with cloud platforms such as AWS or Microsoft Azure.
* Familiarity with ITIL-based service management processes.
* Scripting knowledge (Shell, Python, or SQL-based automation).
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