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Operations specialist – safety

Crawley
Operations specialist
Posted: 22h ago
Offer description

The Operations Specialist – Safety is a senior professional role which integrates the regulatory Safety Manager function in form of ANSL’s Safety Oversight Manager (SOM) with the responsibilities of the Delivery Specialist (DS) role which within ANSL ensures the support and successful delivery of projects by providing ATM related expertise and advice. Taking on the SOM function for ANSL, this role carries responsibility for independent safety assurance, operational support, and delivery oversight within ANSL. Reporting directly to the Managing Director, and with independent access to the Board, the postholder ensures that ANSL's safety, compliance, and delivery practices remain robust, effective, and aligned with regulatory and organisational requirements. The role includes line management of the Document Control and Compliance Officer (DCCO) which is ANSL’s central compliance role. The Operations Specialist – Safety in their capability as SOM is responsible for the development and implementation of the Safety Management System (SMS), Quality Management System (QMS), and Security Management System (SecMS), and promotes a safety-first culture across all ANSL activities. In the capacity as Delivery Specialist, they also actively participate in and lead activities in support of the delivery of ANSL’s internal and external projects, with a focus on ATM & ATC operational expertise, completion of the relevant change management and compliance aspects, and development of all operational aspects in readiness for implementation. Primary Responsibilities ​ Ensure the continued operation of a compliant, formalised, explicit, and proactive ANS Safety Management System (SMS) that identifies and controls risk, sets and achieves safety objectives, and promotes a positive safety culture across ANSL. ​ Provide independent safety assurance directly to the Managing Director and ANSL Board, including oversight of SMS implementation and risk management. ​ Develop and update the ANSL Safety Strategy in line with Board direction; monitor and report on Safety KPIs regularly to senior management and the Board. ​ Chair the Safety Development and Review Team (SDRT), ensuring cross-functional review of safety trends, incidents, and improvement initiatives. ​ Oversee and support the delivery of unit safety plans, working closely with local safety representatives and operational management teams. ​ Ensure that new systems (people, procedures, equipment, or changes) undergo appropriate safety assurance, and that a formal fitness-for-service declaration is completed. ​ Lead and support safety investigations, ensuring occurrence reports are filed in accordance with regulation, and that corrective actions are implemented. ​ Monitor and assure compliance with the company’s obligations under Health and Safety law. ​ Conduct and review RAT and HARP assessments to ensure standard application of risk assessments across the organisation. ​ Oversee internal SMS audits and follow up on preventive and corrective actions. ​ Support crisis management preparedness and ensure compliance with regulatory requirements. ​ Assess the impact of new or evolving regulations, determining associated actions required by ANSL. ​ Ensure the operation and continuous improvement of the Quality Management System (QMS) and Security Management System (SecMS), aligned with ISO9001 and ISO27001 standards. ​ Ensure that appropriate document control is in place and maintained across all units and functions. ​ Support the implementation of operational and service changes by contributing operational and regulatory expertise. ​ Ensure national, international, and EU regulatory compliance in project and concept development. ​ Define safety and quality standards for new or upgraded CNS/ATM systems and procedural changes. ​ Act as a key interface between ATS, Engineering, airport clients, and third parties on delivery-related operational matters. ​ Contribute to the development and delivery of new operational concepts and service improvements, ensuring integration of safety and user needs. ​ Provide subject matter expertise for ANSL’s commercial and strategic programmes. ​ Provide operational and regulatory expertise in the development and delivery of projects, solutions (incl. systems) and concepts. ​ Drive development and design of appropriate procedures and processes required to support delivery of projects or new business concepts. Identify areas for Air Traffic Management related improvements or service developments across the organisation. ​ Liaising with internal and external customers, ensuring that user requirements and views are suitably represented in the development and delivery of projects, concepts and solutions. ​ Provide ATM & ATC Subject Matter Expertise to other ANSL activities. ​ Line management of staff, e.g. the DCCO, overseeing document governance, internal audit planning, and compliance support functions. ​ Personal Specification Qualifications and Training Degree-level qualification in aviation, engineering, air traffic management, or a relevant subject, or comprehensive and senior work experience in relevant areas. ​ Training in ISO9001, ISO27001, SMS, and/or lead auditor certification is desirable. Experience ​ Significant experience in ATM or air navigation services, preferably as ATCO or in an operational ANSP environment. I n-depth knowledge of UK CAA, EASA, and ICAO safety management standards and regulatory frameworks. ​ Demonstrable experience managing and developing Safety, Quality, and/or Security Management Systems. ​ Proven track record in conducting safety assessments, safety case development, and occurrence investigations. ​ Experience in leading and supporting operational delivery and service transitions, from the involvement in projects and change initiatives in operational ATM environments. ​ Leadership experience including managing individuals or small teams. Competencies and Attitude Strong stakeholder engagement and relationship management skills. ​ Excellent written and verbal communication, including technical report writing and Board-level briefing. Internal Relationships Managing Director and Board ​ Senior Management Team ​ ATS/Engineering/Operations Leads ​ Project Office and Teams DCCO and Safety Representatives External Relationships UK Civil Aviation Authority (CAA) ​ Airport Operators and Clients ​ Equipment Vendors and Third-party Suppliers ​ DFS Group

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