Title – Personal Assistant to Hotel Director
We are looking for Personal Assistant (PA) to the Hotel Director providing confidential, high-level administrative and operational support. The role is pivotal in ensuring the Director's office runs efficiently, enabling the Director to focus on strategic leadership, guest experience, and business performance.
Key Responsibilities:
Executive Support
* Manage the Director's diary, schedule, and travel logistics.
* Prioritise, screen, and respond to correspondence, calls, and emails.
* Prepare presentations, reports, and briefing notes for board meetings and stakeholder engagements.
* Assist in planning, executing, and completing projects to ensure timely delivery.
* Conduct research, compile reports, and coordinate with internal and external teams.
* Support the MD in exploring new avenues for growth and innovation.
Operational Coordination
* Liaise with senior leadership, department heads, and external stakeholders.
* Organise and minute executive meetings; track action items through completion.
* Ensure alignment between the Director's priorities and operational execution.
Confidential Administration
* Maintain discretion with sensitive information (HR, financial, and strategic matters).
* Draft and proofread documents, communications, and proposals.
* Manage filing systems and maintain accurate records.
Hospitality Interface
* Represent the Director's office professionally with guests, partners, and industry bodies.
* Support event coordination, VIP guest management, and official functions.
* Ensure the Director is briefed on key operational and guest-related matters.
Key Competencies
* Strong organisational and multitasking ability in a fast-paced hospitality environment.
* Exceptional communication, diplomacy, and interpersonal skills.
* High level of integrity, confidentiality, and discretion.
* Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook); exposure to hospitality systems advantageous.
* Ability to anticipate needs, think ahead, and resolve issues proactively.
Qualifications & Experience
* Minimum 3–5 years in an EA/PA role at senior executive level, ideally within hospitality, travel, or luxury service industries.
* Proven track record of supporting C-suite or senior leadership in complex organisations.
* Degree or diploma in Business Administration, Hospitality Management, or related field (preferred but not essential).
* Bilingual/Multilingual ability is an asset in international hotel operations.
Package
* Competitive salary + discretionary bonus.
* Hotel group benefits (dining, leisure, healthcare, pension).
* Professional development and career progression within the group.
Job Type: Full-time
Work Location: In person