We’re delighted that you’re interested in working with us. Our MakerPlace at Gateshead Central Library continues to develop new ideas for creative technology-based workshops and activities. We are looking for two Digital Engagement Officers to work with residents through our programme of events, work with schools and community groups. There is always more that we can do – are you up for the challenge? Are you motivated to help others and keen to learn new skills?
Your new team
The Library Service’s Digital Team works across Gateshead in libraries, schools and community venues to support residents to learn new digital skills. The team develops, promotes and delivers digital library services and encourages aspiration to use new technologies. The team is based in the MakerPlace at the Central Library, where many of our activities take place. To ensure we can work with residents across the borough some sessions are delivered from other venues also. The team also supports the wider library service to ensure employees can include digital activities within their wider events programme. For more information about our public programme please visit www.gateshead.gov.uk/whatson
Your new role
You will develop and deliver an accessible, creative programme of digital activities. You will deliver activities to a wide range of ages and abilities and will have experience of working in a public library or similar customer‑focused environment. The role requires you to explore and develop new and existing partnerships and opportunities to promote digital services, to help us reach new audiences. You’ll also assist in the creation and delivery of training sessions to develop both library service employees and residents’ digital skills. As such you’ll be confident in IT and learning new technologies such as 3D printers, laser cutting and heat transfer processes and have some knowledge of coding, although these skills can be developed on the job.
You will have experience of working in a team and prioritising your own workload. This is a customer‑facing role, so you’ll also have experience of delivering excellent customer service. Regular evening working is required and alternate Saturdays, 9am to 1pm.
What’s in it for you
* Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
* Outstanding Pension Scheme: We invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
* Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
* Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
* Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
* Cycle to Work Scheme: Save money and stay active with our tax‑efficient cycle to work programme.
* Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services – plus salary sacrifice options on white goods, electronics, and more.
How to apply
You can apply online using the link below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.
We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.
If you have any questions about your application, please don’t hesitate to reach out to Rachel Ridley on 0191 4338401 or RachelRidley@gateshead.gov.uk.
Job Profile
Background Info
Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high‑volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application. Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.
We are an equal opportunities employer. We do not discriminate on the basis of age, sex, race, ethnicity, disability or any other characteristic protected under the Equality Act 2010.
#J-18808-Ljbffr