Main area Haematology Grade Band 4 Contract 12 months (Fixed term for 12 months to meet the needs of the service) Hours Full time - 37.5 hours per week Job ref 001-AC142-0725
Employer Cardiff and Vale University Health Board Employer type NHS Site University Hospital of Wales Town Cardiff Salary £26,928 - £29,551 per annum Salary period Yearly Closing 27/07/2025 23:59
Chemotherapy Treatment Coordinator (non clinical)
Band 4
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
Chemotherapy Treatment Coordinator (non clinical) - Band 4
Full time, 37.5 hours per week
This post is fixed term for 12 months due to meet the needs of the service
An exciting opportunity has arisen for an enthusiastic and highly motivated individual to join the Haematology directorate at the University Hospital of Wales as a Chemotherapy Treatment Coordinator. The Chemotherapy Treatment Coordinator will be responsible for providing a high standard of administrative support and a highly professional, patient-focused service to the directorate by ensuring patient chemotherapy treatment is scheduled according to approved protocols and cancer waiting time guidelines.
The post holder will work closely with various administrative teams and clinical staff to plan, develop and improve the chemotherapy service, including meeting and maintaining quality targets for the directorate. They will be responsible for a combination of patient facing duties and various administrative functions to ensure a seamless and high quality service is delivered for our patients.
Main duties of the job
The post holder will work as part of a multidisciplinary team within the Haematology directorate and will provide support in the proactivemanagement of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure highlevels of patient and clinician satisfaction by being an accessible, patient-focused and highly knowledgeable point of contact on all chemotherapybooking related matters.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
The post holder will need to be highly motivated, have a flexible approach to work and possess good organisational skills, plus be able todemonstrate excellent IT proficiency. Advanced communication skills will be required to facilitate effective working relationships between theclinical haematology team and colleagues across the organisation. This is an excellent opportunity for you to be part of an exciting directorate so ifyou think you have the skills required to undertake this interesting and essential role, please call us to discuss the post in more detail and/or toarrange an informal visit.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
* Vocational Level 4/Diploma qualification OR Vocational Level 3 qualification plus knowledge of specialist functional/medical/legal terms and operational policies.
Experience
* Experience of communicating and working with staff at all levels. Experience of various computer systems including databases and spreadsheets.
* NHS experience in a hospital environment. Experience of using patient management systems e.g. PMS. Experience of coordinating patient treatment in a similar organisation.
Skills
* Excellent communication skills. Ability to demonstrate high standards of accuracy and attention to detail. Ability to maintain patient confidentiality at all times. Ability to work under pressure to meet deadlines. Ability to prioritise workload to ensure effective and efficient completion of tasks. Ability to act on own initiative as well as part of a team.
* An understanding of GDPR. Ability to deal with emotionally challenging situations. Awareness of various chemotherapy treatments. Project management skills.
Special Knowledge
* Good working knowledge of Microsoft Office applications.
* Basic knowledge of medical terminology.
Other
* Ability to travel between sites in a timely manner. Welsh speaker.
MANAGING YOUR APPLICATION:
We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated. We aim to create a working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.We are keen to break down barriers in the UHB, and encourage applications from under-represented groups.
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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