Job overview
We are looking for a dynamic, self-motivated and passionate Children and Young People’s Mental Health Case Worker to work alongside senior managers, nurses, case managers and service users to help deliver our collective ambitions and aims for CAMHS services across North Central and East London.
The Provider Collaborative & the Team
The Collaborative is a provider led partnership that commissions all inpatient CAMHS services (including General Adolescent, Adolescent Psychiatric Intensive Care, Eating Disorder, Low secure and Learning Disability & Autistic Spectrum Condition) for young people living in North Central and East London.
The post holder is a critical part of the NCEL quality assurance of NHS and independent providers through constant formal and informal quality checks. It is expected that the case manager will be embedded within the provider attending governance and some operational meetings and is there to address day to day quality concerns that arise preventing them from developing into serious quality issues.
Main duties of the job
To provide clinical assurance of the quality of the care provided by specialised services within NCEL.
Supporting the team in the assurance of specialised services compliance to applicable specification and guidance.
The post holder will provide the link with NCL and NEL Clinical Commissioning Groups and their commissioned services within NCEL to ensure there is a coordinated approach to care and discharge planning, which results in robust and effective care packages.
Overseeing the management of individual patient pathways to ensure high quality services and care planning outcomes are achieved
To take action in respect of Safeguarding Policies and Procedures as required
For detailed list of tasks and responsibilities please refer to the job description.
Working for our organisation
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Detailed job description and main responsibilities
For further information regarding this vacancy please refer to job description and person specification
Person specification
Qualifications
Essential criteria
1. Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
2. Possess a relevant additional professional qualification e.g Forensic Psychiatry Diploma, masters level, or equivalent level of experience of working at a senior level in specialist area.
Values and Behaviours
Essential criteria
3. Demonstrably involves patients and the public in their work
4. Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
5. Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
6. Uses evidence to make improvements, seeks out innovation
Knowledge and experience
Essential criteria
7. An understanding of a pathways, treatment and care for people with Learning Disabilities, ASD and Mental Health issues.
8. Detailed operational knowledge of secure services, including risk assessment/management
communication skills
Essential criteria
9. Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
10. Ability to negotiate on difficult and controversial issues including performance and change.