Job Title: Aftermarket Service Coordinator Location: Birmingham, UK Hours: Monday to Friday 8am-5pm early finish Friday Employment Type: Full-Time|Permanent About Us Our client is a proud UK manufacturer based in Birmingham, specialising in the design, manufacture, and supply of driveline cooling, heating, and air conditioning products. Serving a global customer base across industries such as bus, coach, rail, off-highway, and commercial vehicles, we are committed to innovation, reliability, and performance. Established in 1978, we remain a privately owned, family-run business with a strong team culture and a dedication to excellence. About the Role We are seeking a highly motivated and forward-thinking Aftermarket Service Coordinator to join our dynamic aftermarket team. Reporting to the Aftermarket Commercial Manager, you will play a key role in managing service contracts, coordinating service engineers, and ensuring exceptional customer service delivery. This is a fast-paced role requiring strong administrative, organisational, and communication skills. You will liaise with both internal teams and external customers, ensuring service requests are handled efficiently and professionally. Key Responsibilities * Deliver outstanding customer service to all clients. * Communicate effectively with customers and internal departments. * Manage service contracts, including scheduling and planning engineers’ workl...