Repairs Planning Supervisor
Role Purpose
To lead and manage a team supporting property maintenance and compliance contracts within the Social Housing sectors. Ensuring efficient resource allocation, service delivery, and customer satisfaction.
Key Responsibilities
* Supervise and support schedulers and planners to ensure timely, accurate job allocation and completion.
* Oversee daily and weekly planning for reactive, planned, and compliance works.
* Monitor performance against KPIs and SLAs, providing reports and performance insights.
* Liaise with operational teams, contractors, and clients to coordinate resources and resolve scheduling issues.
* Drive continuous improvement across scheduling processes and systems.
* Lead, coach, and develop team members to meet performance and service standards.
Essential Experience & Skills
* Proven experience supervising or managing scheduling/planning teams within Property Management, Social Housing, or Maintenance Contracting.
* Strong organisational, leadership, and communication skills.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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