Thornliebank Health Centre, 20 Kennishead Road Glasgow G46 8ny
ADMIN ADVISOR The Village Practice ( 2posts )
Location: Thornliebank Health Centre, 20 Kennishead Road Glasgow G46 8NY
Job Type: 1 post Full time 36 hours over 5 days, varied pattern of 8 & 8.30am start time 5, 5.30 & 6pm finish time
Salary: Band 3 (scale point dependent on experience)
1 post part time: 24 hours over 5 days ( Monday- Thursday 1-6pm, Friday 1-5pm)
About Us :
We are an extremely busy and friendly medical practice committed based in a Health Centre in South Glasgow, delivering high-quality patient care. We are looking for a professional and compassionate Admin Advisor/ Receptionist to join our team and be the first point of contact for our patients.
Role Overview :
As an Admin Advisor, you will play a key role in ensuring the smooth running of the practice. You will provide excellent communication service to patients and support the clinical team with administrative tasks.
Key Responsibilities :
Welcoming patients and visitors in a friendly and professional manner
Managing incoming calls, booking appointments, and handling enquiries
Maintaining accurate patient records using clinical systems
Processing prescriptions and patient registrations
Handling confidential information in line with GDPR and practice policies
Supporting administrative tasks such as filing, scanning, and correspondence
Requirements :
Previous reception or customer service experience (Gp/NHS setting preferred)
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
Good IT skills (experience with clinical systems is an advantage- current system EMIS & DOCMAN)
Ability to work under pressure in a fast-paced environment
Professional, reliable, and team-oriented attitude
What We Offer :
Supportive and friendly working environment
Training and development opportunities
Competitive salary & NHS pension
Opportunity to make a difference in patient care
How to Apply :
Please indicate clearly which post you are applying for.
To apply, please send your CV and a covering letter to Mrs L Greenwood, Practice Manager : by 26th May Closing Date
- Urban Practice