Were seeking a motivated Junior IT Helpdesk Analyst to join our growing tech support team in Central London. This is an excellent opportunity for someone looking to start their IT career and gain hands-on experience in a busy office environment. Key Responsibilities: Provide first-line technical support to staff via phone, email, and in person Troubleshoot basic IT issues with hardware, software, and network systems Log, track, and resolve support tickets efficiently Set up laptops, desktops, and mobile devices for new users Assist with system updates and routine IT maintenance tasks Requirements: Genuine interest in IT and technology Strong problem-solving skills and willingness to learn Excellent communication and customer service skills Ability to work both independently and as part of a team Previous IT support experience or relevant qualifications (e.g., CompTIA A) are a bonus but not required Benefits: Competitive starting salary On-the-job training and clear career progression Friendly, supportive team in a central London office Opportunity to build technical skills in a dynamic environment