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SuccessFactors Consultant - Onboarding & Recruiting (UK), Crawley, West Sussex
Client: Jigsaw Cloud
Location: Crawley, West Sussex, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 10
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Ideal Applicant:
Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team.
The ideal candidate should be certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered.
This is not a sponsored role - You must have existing right to work in the UK or Ireland without Sponsorship.
Job Purpose
To ensure a successful implementation by meeting the client's requirements and expectations, advising on the impacts of their decisions, guiding the client on the options within the product, providing best practices, and driving adoption. The Consultant maintains a strong client relationship by establishing high levels of satisfaction and trust through proactive engagement.
SuccessFactors Certifications Required
* Onboarding (THR97) Certification is required
* Recruitment Management (THR83) is ideal in addition to the Onboarding Certification
* Recruitment Marketing (THR84) is ideal in addition to the Onboarding Certification
Certifications must be active, current, and valid.
Key Responsibilities:
* Manage and support SuccessFactors Onboarding and Recruitment as the SME, resolving system issues as needed
* Manage projects and documentation following SAP methodology
* Support and advise during UAT and data migration
* Support upgrades and train super users on platform utilization
* Understand project economics and deliver within budget
* Maintain and update product knowledge regularly
* Support implementation of new or revised processes, including configuration, integration, data migration, testing, and training
* Assist in developing and implementing support processes for SuccessFactors modules
* Contribute to governance forums and design authorities, providing SME support for HR systems landscape
* Oversee operational administration of Performance Management and Compensation solutions, resolving issues based on SLAs
* Build relationships and collaborate with the Support team to maintain modules
Person Specification
Required Experience:
* Experience as an HR practitioner preferred
* Associate Certification required
* Proven success in at least four implementations/support of SuccessFactors modules
* Client engagement and requirement understanding skills
* HR systems integration expertise
* Strong attention to detail and organizational skills
* Proficiency in MS Word, Excel, PowerPoint
* Excellent communication skills
* Ability to influence stakeholders
Characteristics:
* Proactive, persistent, autonomous, and able to escalate appropriately
* Highly organized with strong prioritization skills
* Confident in delegation and follow-up
* Effective communicator and influencer
* Approachable, flexible, respectful, and integrity-driven
* Flexible work hours as needed
* Competent in SuccessFactors Onboarding and Recruitment processes
* Project management experience with HR systems
* Ability to transfer knowledge effectively to HR teams
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