Overview
Customer Assistant - Fashion, Home & Beauty - Bristol Cabot Circus
Join our team at M&S as a Customer Assistant in our Fashion & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We’re looking for passionate and fashion-forward individuals who are excited to dress the nation. Saturday: 08:00-16:30.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points.
* Keep the store clean and tidy, ensuring shelves are stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service.
* Build expert product knowledge to sell and recommend our products and services.
* Utilise digital tools and communication channels to deliver for the customer every time.
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to delivering excellent work
* Open to and acts upon feedback
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Equality, Diversity & Inclusion
M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy and offers flexible working where possible. If you require reasonable adjustments to any part of the recruitment process, please share your requirements during your application to ensure a fair process.
Seniorities & Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Retail
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