We are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the Care services administration team. Providing the Home Care Service with the support needed to ensure the efficient running of a high quality service, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll and Finance. Youll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home care service, creating a positive impression. Along with strong IT skills and excellent organisation. This role is to work 4 days a week, Monday, Wednesday, Thursday and Friday 08:30 - 17:00, 32 hours per week. RESPONSIBILITIES Promote a warm and welcoming environment for Service Users, Staff and Visitors Manage all enquiries and pass to the relevant Care Co-ordinator Support Service User and family feedback with a focus on customer care Assist with the recruitment of home care staff, completing employment new starter checks Including DBS checks and References. Support payroll preparation and Finance Manager Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Manage safe contents, petty cash, and payments made at the office. Update ad-hoc training, supervisions, and appraisals on staff records NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook Driving Licence Advantageous Care experience HR Qualification Payroll qualification REWARDS AND BENEFITS Unlimited access to our generous refer a friend scheme, earning up to £250* per referral Option to join our Christmas saving scheme Pension Scheme