Job Description
Find where you belong!
Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you, then our Assistant Hotel Manager role could be the next exciting step in your career.
What’s it all about?
As an Assistant Hotel Manager at Travelodge Preston North, on a Full Time or Part Time basis, you would be responsible for leading, coaching, and motivating the hotel teams.
Your role would also include:
* Working with team members to create personal development plans for their career growth
* Recruiting motivated team members and ensuring they have a warm and welcoming induction
* Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel)
* Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel)
* Reviewing customer feedback to produce targeted action plans for improvement as required
* Making sure rooms and public areas are cleaned using company best practice
* Reporting and overseeing any repairs or maintenance needed
* Additional responsibilities include rota management, banking, and health & safety
* Driving awareness and engagement for our Team Members to earn more through our incentive schemes
Why Travelodge?
Travelodge is expanding fast, with over 600 hotels across the UK, Spain, and Ireland. We pride ourselves on providing unbeatable value and a quality experience, which is where our Assistant Hotel Managers come in.
We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. We care about our colleagues' wellbeing by providing resources to support emotional, physical, financial, and work wellbeing, which we call "Better Me".
Who will this appeal to?
You are friendly, engaging, and welcoming by nature, with previous experience leading a team in a service-led customer-facing industry. Food & beverage experience would be advantageous for Bar Cafe hotels.
You thrive in a fast-paced and evolving environment, responsible for delivering operational objectives through your team. Your communication style is straightforward, ensuring Team Members understand their roles in delivering the bigger picture.
You are results-focused and enjoy working towards KPIs and scorecard targets to ensure our hotel provides guests with a trustworthy stay!
What are the extra benefits of working for Travelodge?
* £28,000 (FTE)
* Annual bonus up to 13% by achieving KPI targets
* Flexible and part-time working hours
* 50% discount on rooms plus food and soft drinks
* Discounts for friends and family with rooms at £19.99
* £50 voucher on each work anniversary
* 28 days annual leave (including bank holidays), with additional leave based on service (capped after 5 years)
* High street retailer and mobile phone discounts
* Pension scheme with 8% contribution (3% employer)
* Watch our short video to see what our Managers do: Click here for Video
Does a career as an Assistant Hotel Manager on a Full Time or Part Time basis appeal to you? Click ‘apply’ now. We’d love to hear from you.
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