Position Overview
The Technical Sales Coordinator is a key contributor within the Aftermarket/Inside Sales team. This customer‑facing role supports global customers and channel partners by preparing accurate quotations and responding to technical inquiries. The position collaborates closely with Outside Sales, Applications, Field Service, Engineering, and Operations to ensure an efficient and customer‑focused sales process.
Key Responsibilities
* Serve as a primary contact for customer and channel partner inquiries, delivering timely, accurate technical support.
* Provide application‑specific guidance to strengthen customer relationships and support key accounts.
* Develop and deliver detailed proposals and quotations for equipment, critical spare parts, and service requests.
* Apply CSP (Counselor Sales Person) sales methodology to progress opportunities and support customer decision‑making.
* Analyze customer order history and sales trends to identify new revenue opportunities.
* Collaborate with the Americas Commercial Team on growth initiatives.
* Lead or support continuous improvement initiatives to enhance tools, workflows, and efficiency.
Qualifications
* Post‑secondary education or equivalent professional experience required.
* Technical diploma or degree preferred.
* 2–4 years in a technical sales environment with demonstrated success.
* Manufacturing or industrial environment experience is an asset.
* Strong customer‑centric mindset and enthusiasm for technical sales.
* Ability to interpret technical drawings, manuals, and specifications.
* Excellent communication, organizational, and multitasking abilities.
* Proficiency with CRM systems and Microsoft Office applications.
* ERP experience strongly desired; JD Edwards preferred.
* Ability to perform effectively in a fast‑paced, deadline‑driven environment.
Working Conditions
Work performed primarily in an office environment. Regular activities include sitting, standing, speaking, and listening. Frequent computer use throughout the workday.
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