Overview
Relief Store Detective role at Mitie Cleaning & Hygiene Services. 8 hours minimum per week. Must be flexible to travel to Co Op Stores in Brighton, Southampton, Bournemouth and the surrounding areas.
Job Description
Mitie has a great opportunity for a Relief Store Detective to join the Total Security Management Team. As a Relief Store Detective, you will operate across a network of stores, and utilise your observation skills to help prevent theft of stock. The work of the Relief Store Detective Team is crucial in the identification, apprehension and prosecution of criminals who target our client. The Store Detective must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Main Duties
* The Relief Store Detective will work in collaboration with all members of the security team to achieve a safe and secure shopping environment free from crime and the fear of crime.
* Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
* Reporting to the Relief Store Detective Team Leader.
* They will always be mindful of the legal requirements associated with powers of arrest, detain and welfare responsibilities to ensure the personnel safety of all Mitie/Co-op personnel and members of the public.
* Ensure effective communication to officers and colleagues that create an integrated and coordinated approach to crime prevention and detection.
* Adopting an intuitive approach to store layout taking into consideration store demographic and associated risks.
Qualifications
* The Relief Store Detective will need to be a team player with an enthusiastic attitude.
* SIA Licence essential, preferably Front-Line Licence; CCTV Licence would be beneficial.
* Strong customer service, client-focused attitude with the ability to build good working relationships.
* Excellent communication skills are required both written and verbal.
* Adaptable communication style to meet the needs of different people groups.
* Ability to work individually and as part of a team.
* Resilient and tenacious with a can-do approach.
* Capability in the use of technology.
* Previous experience in a similar role is desirable but not essential.
* A Full UK Driving licence would be preferred but not essential.
Additional Information
Our market-leading flexible benefits scheme provides benefits that suit your lifestyle, including a comprehensive training programme to support personnel development. We are committed to inclusive recruitment and can make reasonable adjustments during the recruitment process if needed. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company.
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