Tesco Shift Leader - Days - New Express HHC
Join to apply for the Tesco Shift Leader - Days - New Express HHC role at Tesco.
Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
The availability windows show the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility; if your availability matches closely but not exactly to the advertised times, we’d still love to hear from you.
Customers are at the heart of everything we do.
As a Shift Leader you’ll oversee store operations from the shop floor, help customers, and lead the team to keep things running smoothly. You’ll face interesting challenges and aim to improve service for customers, colleagues, and communities every day.
* Work in a fast-paced retail environment, with variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store
* Be there for customers, listening to them and ensuring they leave with what they came for
* Look for ways to improve service, including coaching colleagues and giving feedback
* Guide and support colleagues to keep the store a safe place to work and shop
* Understand store performance and assist managers in applying improvements
* Lead from the front and set a strong example for colleagues
Please note you need to be 18 or over to apply for this role.
Availability and role details
Availability window data and standard shift times are provided with the role posting. You will be scheduled within these windows.
You will be responsible for
* Coordinating the store team to deliver a great shopping experience
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store and completing duty cover with safety in mind
* Being the go-to person for day-to-day queries in the absence of a manager
* Ensuring the store is clean, tidy, and well-presented
* Supporting managers with seasonal, community, and charity events
* Contributing to a positive, inclusive team atmosphere
* Providing excellent customer service and keeping the team well-informed
* Staying knowledgeable about store performance and seeking improvements
* Following health and safety procedures and encouraging colleagues to do the same
* Recognising and celebrating colleagues for great service
You will need
* To be a great role model with thoughtful customer service
* To build strong, inclusive relationships with colleagues
* To communicate clearly using various methods
* To lead in the absence of the Manager
* To make good decisions and adapt to change
* To motivate the team to exceed expectations
* To be curious and look for ways to serve customers and communities better
What’s in it for you?
* Variety in a fast-paced role with flexible hours
* Development opportunities and access to training
* An inclusive workplace where everyone is welcome
* Your voice matters and ideas are encouraged
* Wellbeing support and benefits
* Colleague discounts and other benefits
About Us
Our vision is to become every customer’s favourite way to shop, with the core purpose of Serving customers, communities and planet a little better every day. We are committed to diversity, equity and inclusion and to an accessible recruitment process.
We are proud to be a Disability Confident Leader and welcome applicants of all backgrounds. For accessibility support during recruitment, please inquire.
Tesco will recruit only those who meet the minimum age requirements for the role. For more information about Tesco, visit www.tescoplc.com
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