Role: Senior Parts Sales Advisor Location: Warwick, CV34 6TE Hours: 40 hours per week | between 08:00 - 17:00 Monday to Friday Salary: between £37,000.00 - £40,000.00 pa DOE Are you a parts expert who thrives on solving complex queries and delivering outstanding customer service? We're looking for a Senior Parts Sales Advisor to play a key role in supporting customers, driving parts accuracy, and being the go-to specialist for technical parts advice. What you'll be doing: Handling customer enquiries via phone and email with confidence and expertise Identifying and supplying the correct parts first time, every time Preparing quotes and promoting genuine OE parts Acting as the first point of contact for complex and escalated parts queries Managing parts data, vehicle BOMs and engineering changes within electronic parts catalogues Working closely with engineering and technical teams to resolve issues and improve accuracy Identifying part failure trends and producing technical parts bulletins What we're looking for: Strong automotive parts knowledge with hands-on aftermarket experience Proven ability to deliver excellent customer service in a fast-paced environment Confident communicator with professional telephone manner Technically minded, with the ability to interpret parts data and engineering changes A collaborative team player who enjoys sharing knowled...