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Sales support officer

Cambridge
Provide Community
Support officer
Posted: 13 July
Offer description

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Main area Recruitment Administration Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday, 08:30 - 17:00) Job ref 828-PROVIDE3575

Employer Mind Professionals Employer type Public (Non NHS) Site Mind Professionals - Stow Town Stow-cum-quy Salary £24,265 per annum Salary period Yearly Closing 26/07/2025 23:59

Job Overview

Mind Professionals are looking for a self-motivated administrator for a full time permanent Sales Support Officer role with their Cambridgeshire based recruitment division.

Main duties of the job

The purpose of the role is to increase sales revenue generated for the company by supporting our recruitment consultants with administrative and other activities related to candidate recruitment and business development.

The role requires strong IT skills and a high level of organisational ability, urgency, prioritisation, self-motivation, drive, and customer service focus.

Working for our organisation

The Mind Professionals recruitment team offer a specialist recruitment service to mental health professionals on a locum/temporary, fixed term and permanent basis. We work as a partner agency to the Ministry of Defence and provide our services to the NHS, private, charity & independent sectors throughout the UK.

Benefits


* Workplace pension
* Acess to free on-site parking

Key Responsibilities

Detailed job description and main responsibilities

* Answering phones, taking messages, and transferring calls.
* Adding, maintaining, and updating candidate and client database records to ensure accurate and up to date information.
* Requesting new client credit checks.
* Creating job records outlining client recruitment requirements, ensuring the system is kept up to date with live jobs, writing job descriptions and adding job documents (job descriptions/person specifications/required checklists) to relevant job records.
* Publishing jobs to company website and social media.
* Setup/management of candidates on Direct Engagement Portals.
* Candidate CV formatting.

Candidate Sourcing

* Sourcing and attracting candidates using various methods including telephone calls, social media, job adverts, networking, and headhunting of passive candidates.
* Conducting comprehensive candidate searches across internal and external databases.
* Conducting initial screening to evaluate candidates’ suitability for specific roles.
* Working with Recruitment Consultants to understand client requirements and identify suitable candidates.

Client Relationship Management And Business Development

* Identifying opportunities for business development through market research to support the recruitment team to increase placement opportunities.
* Maintaining contact with clients to ensure access to live jobs.

Compliance Administration

* Providing holiday and sickness absence compliance function cover and assisting with other ad-hoc compliance tasks including assisting with onboarding of new candidates and maintenance of active candidate compliance files.
* Ensuring internal compliance documents and items, including contract paperwork (terms and confirmations) are correctly returned.
* Ensuring that candidate payment information and documentation is on file prior to placement start dates.

Person specification

Customer service or administrative experience

Essential criteria

* Customer service or administrative experience

IT

Essential criteria

* Computer literacy, knowledgeable in Microsoft Word.

Further Information

How will we contact you?

* All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
* As we often have many applicants for jobs at Mind Professionals, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
* If you wish to contact the Recruitment Team, please do this via provide.recruitment1@nhs.net
* If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.

Checking progress on your application?

To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

COVID-19 Vaccination

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the Recruitment Team on 0300 3030 2661 or provide.recruitment1@nhs.net

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the Recruitment team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.

The information that you provide will be treated confidentially. If you fail to provide all of the information, Mind Professionals may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Hospitals and Health Care

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