Telephony Team Leader
Are you looking for an employer than not only welcomes differences, but celebrates them? Are you solution orientated, with telephony or switchboard system experience? Maybe you have already experienced managing a switchboard team?
Still here? Then keep reading on...
Our client, an ever-growing financial services consultancy, are looking to add a Telephony Team Leader to offer first line support to the business. This client of ours has one of the most generous and competitive benefits packages.
This central operations team offers core support for internal enquires of all natures. You will manage the activities of the central switchboard, resolve queries in a timely manor, while supporting a team of four Telephonists that will look to you to encourage their professional development.
Benefits adapted to you, including...
* 25 days holiday and up to 30 days with holiday trading, with the addition of bank holidays.
* Yearly paid volunteering days.
* Annual bonus.
* Contributions to your sports or gym membership.
* Healthcare cash plan.
What are the day-to-day responsibilities of a Telephony Team Leader?
1. Line management for telephonist team, including personal wellbeing, performance management and developing training to support their professional ...