At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own.
The Encore culture not only attracts the brightest talent but also receives industry recognition, having been awarded Employer of the Year on many occasions. Our ambition is to be regarded as the most professional managing agent in the country — with a team of exceptional people energized by what they do. We focus on communication, collaboration, teamwork — and having fun while we work. Creating an inviting environment for our people to be inspired, learn, and flourish makes all the difference.
The Role:
Due to team growth, we are looking for a Legal Administrator who is ready to take on an exciting, fast-paced role where no two days are the same. You’ll be key in responding to solicitors' leasehold enquiries, keeping everything running smoothly, and supporting essential legal and admin tasks. With Encore, you will make a real impact in residential property management!
What You’ll Be Doing:
* Leasehold Enquiries: Create and update information packs, process solicitor requests, and assist with Land Registry tasks.
* Customer Service & Admin: Liaise with solicitors, estate agents, residents, and financial advisors. Keep everything on track in our property management system.
* Company Secretarial Duties: Help with filing important documents, issuing share certificates, and maintaining our company secretarial records.
* Sub-letting Admin: Manage sub-letting notices and consent processes.
* General Office Support: From mail merges to maintaining the office environment.
What You’ll Bring:
* Experience: 1+ years of general admin experience (property or legal-related experience is a plus but not necessary).
* Skills:
o Excellent communication skills (both written and verbal).
o Strong organisational skills with time management and multitasking abilities.
o Proficient in Microsoft Office (Qube experience is a bonus!).
o A good sense of commercial awareness — always considering value for money.
Personal Traits:
* Responsible, thorough, and proactive in taking ownership of tasks.
* Detail-oriented with the ability to juggle multiple projects.
* Positive, can-do attitude that energizes the team!
Why Encore?
Encore isn’t just another job — it’s a place where you’ll thrive, grow, and enjoy your work. We offer a friendly, supportive environment with training and development opportunities to help you reach your potential. Plus, we know how to have fun along the way!
If you’re ready to make an impact, bring your energy to a caring team, and advance your career, we want you on the Encore team!
Additional Info:
Encore operates a hybrid working policy, with 2 days per week in our Cambridge office.
The salary for this role is £26,500.
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