Protect the Public, Make a Difference
About the Role
We are seeking an Operational Support Grade to join our team in HMP Channings Wood Nights. As an OSG, you will play a vital part in maintaining the smooth operation of the prison.
Key Responsibilities
* Support the day-to-day running of the prison, including security and searches at the gate
* Manage deliveries, supervise visitors, and monitor phone calls and CCTV
* Work a variety of shifts, including weekend and night shifts, to maintain continuity
Required Skills and Qualifications
You don't need any qualifications for this role, but being a good communicator and able to keep calm under pressure are essential. You will be working in a fast-paced environment, so common sense and good judgement are key.
Benefits
In addition to your base pay, you will receive:
* 25 days annual leave on appointment, increasing to 30 days after 10 years' service (pro-rata)
* 9 days bank, public, and privilege holidays
* Access to a paid Level 2 apprenticeship in customer service
* Access to the generous Civil Service pension scheme, season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme
What We Offer
We provide great training and opportunities for progression and development. If you're looking for a career that offers challenge, variety, and the opportunity to make a real difference, then this could be the role for you.