Credit Controller
Location: Gloucester
Salary: £30,500
Employment Type: Permanent
Our client is seeking a Credit Controller to join their busy Accounts team.
Key Responsibilities
* Manage the debt portfolio of customers
* Maintain and update customer account details
* Develop B2B relationships with customers
* Send copy documents upon request
* Release on-hold accounts after payment
* Handle customer communications via phone and email
* Coordinate with sales and other departments to resolve queries
* Manage customer complaints by gathering information and proposing solutions
* Open and close customer accounts
* Allocate payments and refunds daily
* Release pro-forma orders after payment
* Update ledgers regarding on-hold queries
* Perform account reconciliations
* Send monthly reports to the Accounts Manager on unpaid invoices
Qualifications & Requirements
* At least 2 years of experience in a similar role
* Excellent customer service skills
* Patience and composure under pressure
* Strong analytical skills and attention to detail
* Good listening and negotiation abilities
* Excellent verbal communication
* Persistence and determination
* Familiarity with data entry software
* Teamwork skills
What We Offer
* Canteen facilities
* Discounted or free food
* Employee discounts
* Free flu vaccinations
* Free parking
* On-site gym
* Referral programme
For more information, please contact Zoey Bunn at [phone number] or send your CV to [URL].
Omega Resource Group acts as an Employment Agency for this vacancy. We specialize in opportunities across various sectors including Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction, and Manufacturing.
Suitable candidates may include collections officers, debt control officers, credit control managers, accounts receivable managers, or debt recovery officers.
Visit our website at [URL] for more opportunities in your field.
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