Service & Project CoordinatorHybrid - Milton Keynes £30,000 - £40,000 + Benefits Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. With excellent long-term progression and development potential, the successful candidate will work in a high-performing team, engaging closely with Project Managers, engineers, customers and operational stakeholders.Key ResponsibilitiesCoordinate service delivery and project activities across operational teamsAssist Project Managers with scheduling, reporting and project coordinationSupport service desk operations including ticket updates, issue tracking and escalationsTrack milestones, actions, risks and operational prioritiesCoordinate engineering resources, logistics and deployment activitiesMaintain accurate operational documentation, governance reports and trackersSupport continuous improvement and development of PMO/service governance processesExperience RequiredCommercial experience in a project coordination, service coordination, PMO support or service delivery environmentStrong organisational and stakeholder management skillsAbility to manage multiple priorities within a fast-paced environmentStrong attention to detail, a proactive approach, accountabilityGood Microsoft 365 skills including Excel, Teams and OutlookDesirableITIL awareness or service management exposureAPM PFQ or project coordination exposureManaged service experience This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.