Job Description:
Job Title: Head of Hospitality
Location: Richmond Village Bede - Hospital Lane, CV12 0PB
Salary range: £36,839 pa & Excellent Benefits
Contract: Permanent - 40hrs
Shift Pattern: Monday to Friday 9am to 5pm with occasional late/weekend for functions.
We make health happen
Here at Bupa, we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role, followed by ongoing training and development, including access to apprenticeships. This also includes access to our online portal, which has a variety of resources to aid personal development, as well as free access to LinkedIn's online learning platform.
As our Head of Hospitality, you’ll ensure that our restaurants and catering facilities are maintained and delivering delicious meals to the highest standard.
Responsibilities include:
* Managing, training, and developing hospitality staff, maintaining records of instructions, especially regarding equipment use.
* Managing all hospitality operations, including the village café bar.
* Ensuring the delivery of high-quality, nourishing meals to residents.
* Leading staff management duties: rota management, recruitment, appraisals, and development.
* Collaborating with other departments and event organizers for special functions.
* Promoting hospitality services to maximize revenue.
* Developing and monitoring systems for kitchen areas, ensuring cleanliness and hygiene standards.
* Managing housekeeping & laundry services across the village.
* Liaising with the Head Housekeeper to ensure stock levels, machinery condition, and cleanliness standards.
Key Skills / Qualifications:
Experience managing a team in hospitality or catering, preferably in a care setting. Self-motivated, a great communicator, organized, flexible, and an active leader who leads by example. Due to the care for vulnerable individuals, a DBS check is required, which Bupa will cover (£40).
Benefits:
Our benefits include:
* My Healthcare: Support, advice, and treatment options, including remote GP, physiotherapy, and mental health support, available 24/7.
* Annual allowance for healthcare products (~£350).
* Sick pay scheme for frontline staff.
* Free meal with every shift.
* 20 days holiday + Bank Holidays.
* Long Service rewards: e-cards, extra holidays, and monetary bonuses.
* Interest-free annual travel loan.
* Access to Wagestream for early wage access.
* Various pension plans.
* Parental Leave schemes.
* Menopause support plan.
* Discounts at gyms and fitness facilities nationwide.
Why Bupa?
As a health insurer and provider, our focus is on our customers, not shareholders. Our purpose is to help people live longer, healthier, happier lives, and to make a better world. We promote diversity and encourage applications from all backgrounds. Bupa is a Level 2 Disability Confident Employer, ensuring fair treatment and reasonable adjustments for disabled applicants.
Time Type: Full time
Job Area: Care Home - Management
Locations: Richmond Bede Village
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