Join to apply for the Shift Manager role at Iceland Foods
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Shift Manager to join our growing business. As Shift Manager you will support the management team to deliver consistent results and be the best place to shop and work. You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store.
Key Responsibilities
* Maximise profit: Have a clear focus on delivering great availability for your customers.
* Sell a £1 and save a £1 to help drive sales.
* Deliver on all agreed actions set for you by your line manager.
Engage, Develop & Retain Great People
* Proactively support and work with the Talking Shop Rep in your store.
* Support team engagement in your store.
* Create an inclusive culture where everyone can be their best.
* Take a proactive approach to personal development and share knowledge to support up-skilling the team.
Doing The Right Processes And Doing Them Right
* Complete actions set by your line manager after the daily floor walk focusing on customer impact.
* Provide a positive service in store and at the doorstep, aiming to be the best place to shop.
* Follow and implement all cash handling and security policies & processes.
* Contribute to providing the best digital service by implementing all “One Best Way” processes.
Leadership
Your leadership should be at the heart of everything you do, to get the best from your team to give the best to our customers:
* Be approachable and care for customers.
* Look after our own by being respectful.
* Work together with enthusiasm.
* Take action to reduce waste.
* Care about the business and our people by being considerate.
Required Skills & Experience
* Proven experience in a retail management or supervisory role.
* Effective communication with every colleague to deliver store tasks first time, every time.
* Plan and organise the shift, using every member of the team.
* Provide balanced feedback to improve performance.
* Set the pace of the team on shift by being hands-on to deliver a great store.
What We Offer
* 15% discount in all Iceland and The Food Warehouse stores.
* 28 days holiday (including Bank Holidays).
* Christmas vouchers – increasing with length of service.
* Refer a Friend scheme.
* Christmas saving schemes.
* Long service awards.
* Option to join a healthcare plan.
* Grocery Aid for free and confidential support.
* Clear career pathways with opportunities for development and progression.
* A supportive and inclusive work environment.
Apply now to join the team and start your Iceland story!
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