The role of Bank Customer Supporter will include:
Responsibilities
* Providing front of house reception duties
* Developing innovative and varied individual and group activities
* Promoting and evaluating activities for customers, enabling them to reach their own potential
* Assisting and encouraging customers to access and maintain a level of integration into the wider community
* Working with other staff to ensure a clean and comfortable environment is maintained, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
Qualifications
* Experience of developing and leading customer involvement activities
* Previous experience working with a similar customer group is desirable
* Good interpersonal and customer care skills
* Experience with working to deadlines and prioritising workloads
* Basic Microsoft Word and Excel skills
* NVQ2 in Health and Social Care, or willing to work towards
* Literacy and numeracy equivalent to at least GCSE Grade C English and Maths
Are you ready to be your best?
Sanctuary Supported Living is delighted to be recruiting for a Bank Customer Supporter at our Learning Disabilities Service at Wimborne House in Kent. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
Benefits
* A variety of online discounts and rewards from major retailers
* Health and well-being plans
* A wide range of learning and development opportunities
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