Would you like a varied role where you can use your personality to deliver great customer service, utilise your administration/organisational skills and maximise every sales opportunity?
If so, why not kick start your career by joining an expanding business where there are real opportunities to progress
Working in a small friendly team, you will provide a first-class service to customers over the phone and in store, gaining a good understanding of the customer's requirements by asking the right questions and providing them with the right solution and products. You will also use your skills to maximise the sales opportunity to upsell relevant add-ons.
This role will require covering 3 stores (Eastleigh, Bournemouth and Wokingham - address details can be found on our website), so a driving licence and own transport would be advantageous. Additional travel over and above the usual travel to one place of work will be covered by the Company.
The role involves customer service, sales, administration, and more practical tasks, such as lock checks and ensuring all our units are clean and ready to rent.
Essential Skills
* You must have an understanding of great customer service and enjoy interacting with the customer
* You must be confident and able to suggest add-on products
* Have accurate administration / computer skills
* Be a team player
Benefits:
* 15 hours per week with option to work additional hours to cover holidays or absence (No Sunday or Bank Holiday working)
* 20 days holiday plus bank holidays (pro rata for part time workers
* Increased holiday entitlement for long service
* Birthday off – paid leave to celebrate in style
* Ability to purchase additional holidays
* Health care cash plan (after successful probation)
* Enhanced maternity pay (after 24 month's service)
* Contributory pension plan
* Customer Service Rewards
* Employee Recognition Award Scheme
* Personal Celebrations
* Long service awards
As part of our expansion programme, we want to promote from within, so there is the opportunity to join our fast-track programme and become one of our Store Managers in the future.
About the Company
We are a forward-thinking business who offer a range of affordable self-storage solutions to suit all requirements, whether that is for the home or for business.
All our stores are modern, clean, and bright, and our people are an important part of what makes us good at what we do.
We are looking for people who are passionate about great customer service and want to shape and develop their career – if this sounds like you, then we would love to hear from you
Job Types: Part-time, Permanent. Working 7.5 hours per day, 2 days per week
Part-time total hours: 15 per week
Pay: £25,077 full time (pro-rata £10,030.80 per annum)
Other Benefits:
* Employee discount
* On-site parking
* Wellness programmes
Working Schedule:
* Monday to Friday
* Saturday availability
* Flexibility required for Monday to Saturday
Experience:
* Retail sales: 1 year (required)
* customer service: 1 year (required)
Licence/Certification:
* Driving Licence & own transport (advantageous)
Start Date:
· Ability to start with us at the end of September 2025 would be advantageous
Reference ID: EAS001
Job Types: Part-time, Permanent
Pay: £10,030.80 per year
Expected hours: 15 per week
Benefits:
* Additional leave
* Company pension
* Enhanced maternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
* Store discount
Ability to commute/relocate:
* Eastleigh, SO50 9YA: reliably commute or plan to relocate before starting work (required)
Experience:
* Customer service: 1 year (required)
* Sales: 1 year (required)
* computer / administration: 1 year (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Location:
* Eastleigh, SO50 9YA (preferred)
Work Location: In person