Position: Student Adviser
The Student Centre at Brunel University London is seeking to appoint a hardworking individual to join an established team of Student Advisers. The role involves being the initial point of contact for students regarding their University records, including services related to Registry, Finance, Student Visas, Accommodation, and other Student Services Department functions.
Details:
* Location: Uxbridge Campus
* Salary: Grade 5, from £28,250 to £32,113, with potential to progress to £33,904 per annum
* Hours: Full-time
* Contract: Permanent
Responsibilities:
* Provide professional, welcoming, reliable, and accessible service to all users
* Offer guidance, information, and administrative support
* Respond to a variety of enquiries and manage administration across multiple services
* Handle multiple databases and use Microsoft applications effectively
* Work collaboratively within a multi-functional team
Requirements:
* Excellent verbal and written communication skills
* Strong customer service skills and professionalism
* Ability to multi-task and meet deadlines
* Good IT skills, including familiarity with databases and Microsoft Office
This role is based in the office with no hybrid working option. Applicants must be eligible to work in the UK. Brunel University London is committed to equality, diversity, and inclusion.
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