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Service delivery lead — incident & sla expert

Telford
Capgemini
Service
€60,000 a year
Posted: 14h ago
Offer description

Capgemini is looking for a Service Delivery Manager in Telford, UK, to join their expanding team. The role involves acting as a point of contact between the Client Service Managers and Delivery Teams, managing customer relationships, and ensuring compliance with service delivery standards.

The ideal candidate will have strong communication skills, experience in managing service issues, and the ability to work in an Agile environment. A requirement for Security Check (SC) clearance must be obtained, reflecting the sensitive nature of this role.

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