As a Prosthetic Assistant you will work as part of the multidisciplinary team at the Thornberry Centre, to assist the clinical team in all aspects of patient care and provide day to day administrative services to support the clinical staff.
Main duties of the job
As a Prosthetic Assistant you will work as part of the multidisciplinary team at the Thornberry Centre, to assist the clinical team in all aspects of patient care and provide day to day administrative services to support the clinical staff, ensuring a patient orientated service is provided. The clinical team consists of a Consultant in Rehabilitation Medicine, Physiotherapist, Prosthetists and Specialist Nurse.
To work as a highly motivated team member taking responsibility for all associated clinical and organisational tasks as defined by the job description
The Prosthetic Service provides services for the population of Plymouth, South and West Devon, Cornwall and the Isles of Scilly.
Please note that this role is not eligible for sponsorship under the Skilled Worker route.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning socialenterprise delivering integrated health and social care services acrossPlymouth, South Hams, and West Devon, with specialist services in parts ofDevon and Cornwall. Our teams work in community hospitals, GP practices, sportscentres, and health hubs.
As an organisation with a strong social conscience we are guided by our values,kindness, respect, inclusivity, ambition, responsibility, andcollaboration. We focus on transforming services to ensure sustainability, whileempowering staff and those we serve.
We involve the people we care for, along with their families and carers, inshaping the care they receive, striving to deliver the right care at the righttime and place. Centering our work on individual needs helps people leadhealthy, independent lives.
We prioritise employees' development, offering protected CPD time, trainingpathways, leadership programs, and funding for qualifications like the CareCertificate and Nurse Training Scholarships. Our induction and preceptorshipprograms ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from allsections of the community, including those with armed forces experience, lived experience of mentalhealth, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during theapplication process, contact the Recruiting Manager listed in the job advert.
Job responsibilities
Key responsibilities of the role include:
Organise clinic rooms, prepare and clean treatment areas before and after treatment sessions
To prepare and raise the necessary paperwork for each clinic ensuring equipment is available when required.
Check all patient data on patient database is correct and accurate and ensure all actions, patient contact, clinic outcomes, decisions, queries, and telephone calls, etc. are recorded on patient administration system in a timely fashion.
To maintain contact and good communication between the service and patients, carers, clinicians, referrers, contractors, and other Organisation Departments, outside agencies and professionals including Transport Services, GP Surgeries, Social Services, etc.
To ensure effective verbal communications are maintained with patients, carers, relatives and members of the health and social care teams.
To ensure and maintain a team approach in maintaining effective administration services across the Prosthetic Service.
To work closely with clinicians ensuring they are regularly updated and advised on any potential problems that may have arisen, e.g. manufacturing problems or queries.
To provide cover in the absence of other members of the Prosthetic Administration Team e.g. annual or sick leave carrying out additional duties as required.
Input on database limb measuring forms and repair/adjustments forms within the clinic as directed by Prosthetist.
Act as chaperone at any clinic, as requested by patient or clinical staff member.
Escort patients to and from clinic rooms, assisting the less able to dress / undress as necessary, ensuring their privacy, dignity, safety, and comfort.
Prepare appropriate equipment for casting under the direction of the prosthetists. Assist during the casting process with patient transfers and with the casting technique under the direction of the clinician.
Weigh patients as required. Ensure patients accurate weight is brought to the attention of the requesting clinician and documented appropriately.
Be responsible for recording the treatment session accurately, legibly, and fully, in accordance with Livewell documentation policies and current local, national, and professional guidelines.
To undertake mandatory and other training as directed by Livewell Southwest.
To behave in a manner which does not bring the organisation into disrepute.
Respond to patient requests for stump socks and issue as appropriate. Enter data into the service database, monitor stock levels, and maintain minimum stock levels by placing orders for replacements as required
Person Specification
Skills
* Ability to work in stressful conditions. Ability to work as part of a team. Good standard of numeracy and literacy and clearly spoken. Good customer care skills. Good Telephone skills. Excellent attention to detail.
* Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
Qualifications
* 5 A-C Grades at GCSE or equivalent Intermediate word processing MS Office, Word and Excel. NVQ Level II or able to demonstrate the skills; knowledge and ability to work to the required level.
* ECDL
Knowledge
* Awareness of the needs of less physically able people. Awareness of the need for privacy and dignity. Good working knowledge of Outlook, Excel and Word. Effective interpersonal, organisational and communication skills.
* Familiarity with the 6 Cs Understanding of the five key aims. Knowledge of patient administration systems.
Experience
* Experience of working effectively with patients/service users. Experience of working within a team. Experience managing workload and prioritising tasks. Clerical/administrative experience within customer care environment
* Working within a Multi-Disciplinary Team. Experience of working with amputees and their families/carers. Previous SystmOne experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time,Part-time,Job share,Flexible working
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