Due to service department growth and launch of an additional franchise, we are currently looking to recruit a full time, permanent Service Advisor to start in Newry. Peugeot will be joining MG, Citroen and Honda from August 25. We require a highly customer focused individual, to deliver exceptional service and advice to all our customers. Previous experience is advantageous but not essential for this role as full training will be given for the right candidate. Tasks include:
* Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
* Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover
* Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls
* Liaising with the Workshop to ensure customers vehicles are ready on time
About you
* You will have the passion to deliver an excellent customer experience and the ability to quickly establish and build rapport with our customers
* A well-presented individual with a desire, attitude and character to succeed
* You will have excellent organisational skills and punctuality
* You will have great administrative skills with knowledge of dealer management systems
* 30 days holidays that increase with service
* Car and maintenance employee discounts
* HealthShield – Enables Employees to claim money back for dental, optical and physio costs, alongside access to mental health support remote GP appointments, counsellors and more
* Company pension
Why JC Campbell?
* We have recently relocated to our all new Newry premises having operated in Rostrevor for 80 years
* JC Campbell is an equal opportunities employer
* We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential
Working Hours
Monday to Friday – 40 hour week
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