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Instructional designer

Liverpool (Merseyside)
HCRG Care Group
Instructional designer
Posted: 4 July
Offer description

Are you passionate about creating impactful and accessible digital learning experiences? Do you thrive in a collaborative, fast-paced environment where innovation and continuous improvement are part of everyday work?

We're looking for an experienced Instructional Designer to join our team at HCRG Care Group. You’ll be at the forefront of designing, developing, and enhancing engaging digital and blended learning solutions that align with our organisational goals and support a diverse learner population across the business.

From shaping learning journeys to leading end-to-end design projects, you’ll use the latest tools and instructional design principles to bring learning to life.


Main Responsibilities

* Design and deliver engaging digital, blended, and face-to-face learning solutions using best-in-class instructional methods.
* Collaborate with subject matter experts (SMEs), managers, and stakeholders to identify learning needs and define objectives.
* Develop a wide range of learning formats: eLearning, microlearning, videos, infographics, simulations, gamification, virtual classrooms, and more.
* Use authoring tools such as Articulate Storyline, Rise, Vyond, Camtasia, Canva, and Synthesia to create interactive learning content.
* Ensure accessibility (WCAG AA), ED&I, and learning theory are embedded in all design solutions.
* Apply learning evaluation models to assess impact and continuously improve content based on analytics and user feedback.
* Contribute to digital learning standards, templates, and style guides across the team.
* Support junior team members and line manage where required.
* Use SCORM/xAPI standards and work with LMS platforms for learning delivery and evaluation.


The Ideal Candidate

* Professional qualifications in Instructional Design, L&D, OD, or Learning Technologies (e.g., CIPD L&D, ATD).
* Proven experience in a similar instructional design or digital learning role.
* Advanced skills in Articulate Storyline and Rise (essential).
* Proficient in a range of digital tools (e.g., Camtasia, Vyond, Canva, Microsoft Teams, Trello, SharePoint).
* Strong knowledge of learning design frameworks, adult learning theory, and accessibility standards.
* Excellent communication, stakeholder engagement, and project management skills.
* Ability to work independently and manage multiple priorities in a busy environment.
* Degree in Education, L&D, OD, or a related field.
* Experience using AI tools (e.g., Synthesia, ChatGPT) in learning content creation.
* Familiarity with gamification, UX principles, and agile development.
* Experience in the health and social care sector.
* Training or teaching qualification and/or project management certification.


Package Description

As an Instructional Designer, you’ll be part of our valued team at HCRG Care Group.

You will feel valued as an Instructional Designer within HCRG Care Group, receiving access to exclusive rewards and benefits including:

* £40,000 - £42,000 with group pension
* Private medical insurance with fast access to specialists including for musculoskeletal problems and mental health support – at locations across the country
* Free tea, coffee, and milk at your base location
* Membership of My Reward Hub, giving you discounts on everyday purchases, cashback, and vouchers
* Access to your wages as you earn them to help cover emergencies
* Support for mental and physical wellbeing, including healthy recipes, activity challenges, trauma support, legal, debt, and life management help, as well as career coaching and counseling
* Access to eLearning, career pathways, and professional development through The Learning Enterprise
* An open, just culture encouraging ideas to help deliver our purpose: changing lives through transforming health and care, backed by significant innovation funding
* The pride of working for an organization committed to high clinical and quality standards, with most services rated “good” or “outstanding” by the CQC


About the Company

We change lives by transforming health and care.

Established in 2006, we are a leading provider of community health and care services in the UK, working with health and care commissioners and communities to improve outcomes and efficiency. We deliver services across various sectors and support millions of people annually, guided by our values: we care, we think, we do.

We are committed to equal opportunities and welcome applications from diverse backgrounds. As a Disability Confident employer, we provide facilities and adjustments to be inclusive of everyone.

While roles are popular and may close early, we encourage prompt applications. Safeguarding is a priority, and all hires undergo vetting and safer recruitment procedures. By applying, you agree to our data processing as detailed in our privacy policy.

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