Location:Stoke/Hybrid - one day per week at our premises. Hours:37.5 hours per week, Monday-Friday Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurers claims handling philosophy. Key Responsibilities * To establish if cover is in place for the claim * To record all claims on the digital claims-handling system and ensure that all MI data is consistently and accurately recorded * To investigate claims either directly via desktop, or by instructing loss adjusters * To make decisions on liability * To negotiate claim settlements * To ensure compliance with all legal timescales and client SLAs * To build relationships with external clients and stakeholders * To attend if required, client claim review meetings either in person when required or on Microsoft Teams platform Skills, Knowledge & Expertise