Strategy and Commercial City Manager (Oxford, Newbury, Basingstoke)
Commercial
London - The River Building HQ
Permanent
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The Team
The U.K. & Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in UK&I partner with global departments such as product, technology and consumer.
The Regional Growth team handles the commercial output of our mid-market restaurant partners across the five nations of the U.K. and Ireland, including dark kitchens, Editions, and the Chinese Category Team. Each region has its own complexities and opportunities, and our teams focus on offering the best selection to customers and growth opportunities for restaurants.
The Role
We seek a City Manager to join our South England team. You will build relationships with restaurant partners in Oxford, Newbury, and Basingstoke, enhance our customer proposition, and identify growth opportunities. This role is ideal for someone passionate about relationship building and data-driven insights. You will report to the Regional Manager for South England and be based in London.
What you'll do:
* Become the local expert for Oxford, Newbury, and Basingstoke, understanding the restaurant industry and representing Deliveroo in the area.
* Use data insights to improve our customer offerings neighborhood by neighborhood.
* Manage top restaurant partners, lead negotiations, and optimize their performance for growth.
* Collaborate with Account Managers to support local hero brands.
* Identify and onboard new popular local restaurants.
* Lead local Business Development Managers, coaching and deal-making.
* Develop local sales strategies focusing on key value gaps and opportunities.
* Enhance our local customer offering through market knowledge, improving restaurant selection, operations, and strategic planning.
* Maximize marketing opportunities by encouraging restaurant participation.
Requirements:
* Proven experience in account/relationship management, sales, or strategy roles.
* Results-driven and target-oriented.
* Ability to analyze data on restaurant and area performance for improvements.
* Combination of field work (2-3 days/week) and office/home work (2-3 days/week).
* Preferably a UK driving license and access to a car.
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