Go back Oxford University Hospitals NHS Foundation Trust
Credit Controller, Private Patient and Overseas Services
The closing date is 04 September 2025
Oxford University Hospitals NHS Foundation Trust has a vacancy for a full time Credit Controller for the Private Patient Services based at the Unipart Building at Cowley. This is a fantastic opportunity if you are looking to develop your finance career within the private patient field and within an NHS organisation.
The Private Patient Finance team are based at Unipart House in Cowley. There is a work pattern of 3 days per week in the office, working base at Unipart and other trust sites, then an option to work 2 days from home.
Main duties of the job
The post holder will lead and manage the team responsible for debt and cash collection. The post holder will play a crucial role in managing and maintaining the financial integrity of the Commercial Directorate by ensuring the efficient collection of debts and managing outstanding accounts.
You will work closely with self-paying private patients, insurers, other debt agencies and external stakeholders to ensure that income is received in a timely manner and that all financial transactions are accurately processed in line with NHS financial policies.
The post holder will be highly motivated, knowledgeable about the private practice business, have an excellent attention to detail with a focus on accuracy, and the ability to work efficiently.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Job responsibilities
Please see attached job description for full details of the role and the person specification.
Advert may be closed early depending on number of applications received.
Please contact Catherine Kenchington, Head of Private Patient and Overseas Services for a informal chat about the role at catherine.kenchington@ouh.nhs.uk or 07776 692430
Person Specification
Qualifications and Experience
* Degree Level Education or equivalent experience
* Supervisory Experience
* Experience in Debt Collection and Finance Roles
* Ability to work under your own initiative
* Experience with Compucare System
* Experience in Activity and Performance Reporting
* NHS experience
* Experience with Insurer Contracts
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Unipart [3 days] and Working from Home option [up to 2 days]
£31,049 to £37,796 a yearper annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
321-COR-7407243
Job locations
Unipart [3 days] and Working from Home option [up to 2 days]
#J-18808-Ljbffr