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Account manager

Livingston
Orbit Communications
Account manager
Posted: 12h ago
Offer description

Orbit Communications, one of Scotland’s leading PR, public affairs, digital, and design agencies, is actively seeking an experienced, driven Account Manager to join our dynamic team and play a key role in our continued success. If you are deeply committed to delivering exceptional service and thrive in a fast-paced environment, this opportunity is tailor-made for you.


Joining us at a pivotal moment of substantial growth, this role is ideal for an individual eager to contribute to a success story and not afraid to take a hands-on approach.


The role will involve daily management and strategic leadership of client accounts, including, but not limited to, planning projects for housebuilders/renewable energy projects, trade bodies, and third-sector organisations.


Key activities include:


* Coordinating, directing and attending public consultation events across Scotland.
* Preparing and undertaking stakeholder engagement programmes.
* Preparing and undertaking public affairs documents, including scoping reports.
* Hosting and organising stakeholder roundtables and events.


Key responsibilities will include political and policy counsel, with a particular emphasis on providing PR, public affairs approaches and digital services.


Main duties and responsibilities:


* To manage client relationships, ensuring they receive structured and strategic communications advice and support.
* Working in close consultation with clients to plan and implement communication strategies on their behalf.
* Coordinating web design and brand development.
* Community engagement planning, attendance, and management.
* Supporting the Account Director and Managing Director with staff recruitment and general company management.
* Overseeing and implementing press and media engagement KPIs on behalf of clients.
* Assisting clients to develop positive relationships with target stakeholders and influence decision-making and political processes.
* Confidently leading and managing multi-client portfolios spanning different policy sectors on budget and on time.
* Managing relationships with journalists and the media on behalf of clients.
* Writing copy for opinion pieces to be shared on social media as well as placed in traditional media.
* Identifying and leading new client pitches and tenders.
* Draft public affairs strategies, policy briefings and statutory documents.
* Contributing analysis and opinion pieces to increase the company's profile.
* Drafting social media calendars and recommending sponsorship opportunities.
* Proactively managing social media channels on behalf of clients to positively manage their reputation and raise their profile.
* Drafting media and policy copy in a range of styles and formats, and to a consistently high standard.
* Daily media and political monitoring and background research on clients’ behalf.
* Where appropriate, sell additional design and digital services that can further assist the client in achieving their communications objectives.
* Actively participating in new client pitches to secure new business for the company.
* Representing the company at events and conferences.


The list of duties in the job description, current or later revised, is not to be regarded as exclusive or exhaustive. There will be other duties and requirements associated with your job, and, in addition, as a term of your employment, you may be required to undertake various other duties as may be required of you.


Working: Monday-Wednesday office-based and Thursday/Friday at home or office-based.

Job Type: Full-time


Benefits:


* Bereavement leave
* Company events
* Company pension
* Private medical insurance
* Sick pay
* Work from home

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