Business & Supplier Relationship Manager - AI & Innovation
Reference number: JR252666
Location: Hybrid working - home and our office based near London Bridge
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Number of roles:1
Salary: Up to £100,000 per annum
We are looking for a Business & Supplier Relationship Manager to join our team.
This role sits at the intersection of internal business partnership and external supplier management. You will act as the primary interface between Kaplan’s business stakeholders, the AI & Innovation function, and external AI technology suppliers. Your focus is on ensuring that AI initiatives deliver measurable value, are commercially sound, and are supported by effective, well-governed supplier partnerships.
You will balance demand management, prioritisation and value realisation internally, while also selecting, contracting, managing and optimising AI vendors and partners externally.
This is an excellent opportunity for an exceptional Business & Supplier Relationship Manager who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https:///bderhtn3.
What you’ll bring to the role
1. Significant experience in business relationship management, vendor/supplier management, product, digital or technology roles.
2. Proven experience managing external technology or SaaS suppliers, including commercials and performance management.
3. Strong commercial capability: building business cases, cost models and ROI assessments.
4. Working knowledge of AI / data / digital delivery lifecycles (you do not need to be technical, but must be confident challenging assumptions).
5. Excellent stakeholder management skills with the ability to influence at senior levels.
6. Experience balancing internal demand with finite delivery capacity.
7. Comfortable working with ambiguity and emerging technology.
Desirable
8. Experience in education, edtech, or regulated environments.
9. Familiarity with responsible AI, data governance, GDPR and global regulatory frameworks and model risk considerations.
10. Exposure to procurement frameworks and contract negotiations.
What we do
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
11. 28 days annual leave*
12. Big discounts on Kaplan courses for you and your family
13. 24/7 confidential helpline providing counselling and other support services
14. Company pension contributions
15. Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
16. Medicash Health Cash Plan
*