Job Title: Technical Assistant
Reference: N Northamptonshire RQ1633388
Pay rate: £15.06 per hour PAYE
Role length: Anticipated 6 months
Additional requirement: Driving Licence
The role
We are looking for a Technical Assistant to join the team. You will need to be a team player and able to demonstrate that you are able to work in a highly pressured environment often working to strict deadlines. Experience of dealing with Building Control, Planning and Land Charges would be an advantage.
Key responsibilities
* Ensure accurate, professional and timely case management service to our customers across a range of service areas and activities
* Undertake casework that requires an understanding of relevant service processes, regulations and legislation
* Deliver excellent customer service
* Ensure strict confidentiality is maintained, and data protection (GDPR) rules are followed
* Promote and support Customer Self Service
* Identify improvements in customer and service provision
What the client is looking for
* Experience working in a construction related administrative role, or equivalent demonstrable experience and knowledge
* A strong customer focus coupled with strong interpersonal skills
* A positive “can do” attitude to help deliver the highest standards of service to our customers
* Attention to detail, with excellent levels of accuracy and analytical approach
* Experience of using the Office 365 package, as well as Outlook and Teams
* Experience of Building Regulations application types and administrative processes – knowledge of the Building Regulations 2010 and Building Act 1984 as well as associated legislation is highly desirable, as well as the ability to read and interpret technical drawings
* Experience of dealing with Building Control, Planning and Land Charges would also be an advantage
How to Apply
* Quote the Job Title and Reference Number in your application.
* Submit your CV in Word format.
* Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Pleasedisregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interestin working with us.
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