Support Analyst - Front Office FX Large investment bank requires a Support Analyst to join their Front Office facing FX team on the London Trading floor, supporting both front office users and their progressive eFX programme. Responsibilies: Be responsible for support of all applications used in the FX trading and eCommerce areas including position management and treasury trading systems, electronic trading platforms application support, rate aggregation, pricing, distribution, low latency position keeping and auto-hedging systems. The team are points of contact for requests for new/different sources, exchanges etc Take a proactive approach to managing the production plant, including ownership of monitoring, the knowledge base, and documenting new procedures and application on-boarding runbooks Assist as point of contact between IT and business management for organising events such as upgrades and scheduled downtime Miscellaneous support of existing and new systems to complement