Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE NHS TRUST
The post holder will be responsible for the administration and maintenance and development of the National Directory of Services, building key relationships and networks with internal and external stakeholders on a local and national basis. The post holder will be expected to support and undertake other projects as required.
Main duties of the job
The post holder will be responsible for the administration and day to day maintenance of the Directory of Services ensuring accurate, relevant and up to date information is accessible to all users including Senior Clinicians, GP Out of Hours Services, Clinical Contact Centre personnel, Local Health Boards, service users, volunteer and Third Sector services via the internal and the public facing web based Directory of Services.
The post will offer the successful candidate the opportunity to work within a fast paced, challenging team led environment.
The hours of work will be 7.5 hrs per day, Monday to Friday. Hours can be flexible
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications or Knowledge
Essential criteria
* Minimum 5 GCSE’s or equivalent
Desirable criteria
* Higher Education or vocational training
Experience
Essential criteria
* Experience of databases and database design, development and maintenance.
* Experience of project support and monitoring.
* Experience of communicating with all levels of professional staff and the public.
* Experience of communicating via digital/social media.
* Experience of Microsoft Office packages e.g. Excel, Word, and PowerPoint.
* Experience of producing management information reports.
Desirable criteria
* Training delivery
* Experience of working within customer focused multi-disciplinary/multi-agency team.
* Knowledge of NHS/third Sector & Voluntary services.
Aptitude and Abilities
Essential criteria
* Good self-management with an eye for detail and ability to track issues and prioritise when under pressure
* Ability to work within clearly defined limits.
* Excellent communication and interpersonal skills.
* Ability to add value and exercise own initiative.
* Evidence of delivering presentations to a wide audience range.
* Ability to work in a continually changing environment with demanding timescales.
* Ability to work within a team environment and work independently.
Desirable criteria
* Ability to speak Welsh
Values
Essential criteria
* Works to high standards at all times.
* Proactive approach to contributing to service improvement.
* Act in a manner that reflects and promotes Trust Behaviours
* Able to work with both internal and external colleagues using excellent communication skills to build effective working relationships
Other
Essential criteria
* Actively participate in the personal development review process.