Department: Human Resources
Location: London (West London (Greenford) or East London)
Type of Contract: Fixed-Term (1-year Maternity Cover)
Working Pattern: Full Time – 40 hrs Per Week – (On-site)
Our Vision: Changing lives through education.
What We Do: The HR Operations & Compliance team ensures that all HR processes run smoothly, efficiently, and in line with legal and organisational requirements.
The role: The Systems and Analytics Officer is responsible for the human resource information systems and ERP that support the human resource function of GBS. You will be responsible for maintaining the integrity and reliability of the Unit 4 ERP – human resource system. You will be responsible for ensuring that GBS and leadership are provided with the relevant HR/KPI metrics and analytics dashboards that help to inform strategic decisions.
Responsibilities
To prepare and analyse people data, delivering clear and structured reporting that provides valuable insights, recognises trends, and identifies areas where further reporting is required.
Responsible for entering all new staff recruitment, leaver, and staff changes data to the Unit 4 HRIS system
Test and maintain all necessary workflows within the ERP system to ensure the efficient administration of the people function
Ensure that all the correct documents are uploaded to the ERP system to compliment the onboarding and people management functions
Ensure that all the data is secure and is accessible by the people team.
Audit the ERP regularly and ensure that staff are recorded in the relevant locations and company entities
Maintain the company's organogram.
Provide the required monthly people metric reports that track the department's KPIs.
Interpret all data that is reported on and combine the data with wider organisational data sets to influence and contribute towards strategic decision making.
Create a people management reporting dashboard to produce metrics in an easy-to-read fashion.
Provide the organisation with the relevant people data reports when requested
Ensure that the relevant HR officers/manager in all campuses and locations are competent enough to interact with the ERP system
Ensure that all new starters are competent enough to engage and use the ERP system
Ensure that they update and utilise the self-service elements of the ERP
Take an analytical consulting approach to people issue
Interpret and explore business problems using people data
Making sure data is reported in a transparent, accessible and useable way, advising HR business partners on the best course of action.
About you
Degree qualified or relevant equivalent experience
CIPD level 3 or 5 or/and relevant experience
Experience using HRIS databases
Proven ability to identify and implement improvements in systems and processes
Highly organised with great attention to detail
The ability to process detailed information effectively and consistently
Expert technical HR knowledge essential
High-quality written and verbal communication
Excellent active listening skills
Pro-active noticing and taking action
Interpersonal skills and an ability to build rapport with a wide variety of people
IT and database literacy with the ability to quickly pick up new systems
Ability to work across the business with a variety of stakeholders at various levels of seniority.
What We Offer
25 days annual leave, plus 8 public holidays
1 day extra leave per year of service, up to a maximum of 5 days
Workplace pension scheme
Tuition reimbursement for career development courses
Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
discounts platform, wellbeing centre and much more
Reward and recognition programme
£500 award employee referral scheme
Discretionary annual performance bonus
"What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work — it's clear everyone genuinely cares about making a difference." (Steffi Korsah - Professional Staff)
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.