Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Retail manager - guest experience

Slough
Fortnum & Mason
Retail manager
Posted: 21h ago
Offer description

Join the Fortnum & Mason Guest Experience Team!

We are now looking for an experienced and exceptional Retail Manager to lead our busy Retail Hosts.

Our Retail Hosts are an iconic symbol of the company’s heritage and embody our long standing legacy of joy giving things. Our Retail Manager will be fully responsible for the tight-knit Retail Hosts team, managing their performance through strong leadership skills and will ensure our world class customer service is delivered consistently.


Why Work For Us:

* Discretionary annual bonus (up to 10% of salary)*
* Up to 40% store and restaurant discounts*
* Subsidised staff restaurant using Fortnum’s ingredients
* 28 days holiday + a day off for your birthday and 5 extra wellbeing days off*
* Matched pension scheme and career development opportunities
* Annual staff party and incredible gifts after 5 years

*Subject to terms and conditions of employment


What You'll Do:

* Drive clientelling through team management
* Drive service and sales targets
* Overseeing management of retail hosts
* Managing store experience, store tours, activations and events


What We're Looking For:

* Experience in a fast paced environment in a similar role in personal shopping
* Proven experience in managing a team against performance indicators
* A friendly warm approach with great people skills
* Flexibility to work various shifts, including weekends
* Outstanding communication skills

This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Retail manager
Slough
JR United Kingdom
Retail manager
Similar job
Retail manager
Ascot
Sytner Group
Retail manager
Similar job
Retail manager
Slough
Salvation Army Trading Company
Retail manager
See more jobs
Similar jobs
Fortnum & Mason recruitment
Fortnum & Mason jobs in Slough
Retail jobs in Slough
jobs Slough
jobs Berkshire
jobs England
Home > Jobs > Retail jobs > Retail manager jobs > Retail manager jobs in Slough > Retail Manager - Guest Experience

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save