Job Description
Director of Golf, Spa and Leisure - Newport, Wales
Up to £78,000 + up to £15, 600 bonus +excellent benefits
We are looking for a Director of Golf, Spa and Leisure to help shape the future of one of the most prestigious 5-star resorts in the world. The resort offers three world class championship golf courses, four retail outlets, leading golf academy, two spa’s, two health & fitness clubs and a range of activities that generates a combined turnover of over £10m.
Main Accountabilities
1. Develop and deliver the operational and commercial strategy across Golf, Spa, and Leisure divisions.
2. Lead and oversee all Golf, Spa, Leisure Club, Retail, PGA Services, Membership, and Activity operations.
3. Embed a guest-centric, five-star service culture across all departments.
4. Lead, develop, and manage senior operational teams, including recruitment, performance, and succession planning.
5. Manage budgets and financial performance, driving profitability through cost control, revenue, and yield management.
6. Identify and implement initiatives to improve commercial performance and operational efficiency.
7. Establish, maintain, and enforce SOPs, KPIs, and compliance with health, safety, and hygiene standards.
8. Monitor performance and take corrective action where operational or financial targets are not met...