Our client, an industry-recognised professional body, are looking for an experienced Lettings professional to join their team in Warwick. The role is a phone-based role and will be helping and advising Lettings Agencies across the UK, with queries and regulatory issues. Therefore, a knowledge of the Lettings industry is advantageous along with a good phone manner.
This opportunity is available on a hybrid working basis, working 3 days in the office and 2 from home
Working hours of a Lettings Advisor:
* Monday to Friday 9 am – 5 pm
* Hybrid role - 3 days in the office, 2 from home
The successful Lettings Advisor will be offered:
* £25,500 Basic
* KPI Bonus
* Annual Salary Bonus
* On Target Earnings of £26,000
* Career progression
* Ongoing Training & Support
* Free Parking
Lettings Advisor Team requirements:
* Experience in Lettings, Lettings Compliance, and/or Landlord & Tenant law
* Excellent telephone manner
* Ability to listen and interpret member enquiries, and provide relevant advice.
* Exceptional Customer Service skills with excellent verbal and written communication.
* Proficient Microsoft Office.
Duties of a Lettings Advisor will include, but will not be limited to:
* Answering queries via telephone, providing support or signposting legal & compliance queries from members
* Log accurate data and member discussions on the CRM system.
* Help review and complete existing legal documents and templates.
* Escalate legal queries where applicable
* Keep up to date with property policies & legislations and the general property industry
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