One Community is looking for a personable, experienced individual to work as a part of our Communication Hub, processing all incoming enquiries to the charity. The role will be 3 days per week, working 7.30am to 3.30pm with 30 minutes unpaid lunch break. What you'll do: • Work within the Communication Hub at One Community amongst a small team of call handlers, dealing with phone calls, emails, web forms and face-to-face enquiries. • Be responsible for your own administration and record keeping, using a variety of computer applications and databases. • Provide administrative support to the Hub and Operational Leads. What we're looking for: • Excellent communication, customer service and interpersonal skills • Organised, adaptable, and a strong team player • Proficient in the use of IT to keep accurate records • A commitment to equality and diversity in all aspects of work What we offer: • A supportive and inclusive team environment • Regular supervision and ongoing development • A meaningful role where your contribution genuinely makes a difference • Pension scheme and work-life support services If you’re looking for a varied, challenging, and truly rewarding role, this could be the perfect opportunity for you. Please apply with a covering letter and your CV, detailing your suitability for the post in reference to the person specification and job description. Send your covering letter and CV to Jeanette Email - jworkman@1community.org.uk Closing date: Friday 13th February 2026 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .